About Us Purely Cornish Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Purely Cornish Ltd
St Martins Looe Cornwall PL13 1NX United Kingdom
Phone: 01503 262680
Fax:
Email: ally [at] purelycornish [dot] co [dot] uk
My VAT Registration Number
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept most Credit Cards apart from AMEX. We do not charge for any item until it is ready to ship.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Delivery Schedule We aim to dispatch all orders on the first business day after the order was placed, Monday to Friday.
Due to courier collections the cut off time for our standard delivery is 2pm, and the cut off time for Priority orders is 11am. Orders placed after this time will be dispatched on the next working day.
In the UK orders usually take around 4 business days from the day the order is placed through to receipt by the customer. In exceptional circumstances please allow up to 21 days for delivery.
International orders please phone +44(0)1503 262696 |
| Back Orders If your item is not in stock, we will always email you with the option to cancel or amend your order. |
| Tax Charges 17.5% VAT has been added. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01503 262680 (International +44 01503 262680) or fax us on or write to us at St Martins Looe Cornwall PL13 1NX United Kingdom |
Privacy Policy Purley Cornish do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Cancellation
You may cancel your order up to 48 hours prior to the despatch date although this will incur a small administration charge.
Returns/Refunds
If you are not completely happy with your hamper, please contact us to arrange return. The full value of the hamper will be refunded on reciept of undamaged goods.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Payment with order only. |
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